The TALE workshop programme has announced expansion plans, with the addition of a new Operations & Processes Masterclass, and return dates for popular sessions on Customer Insights and Cyber Security.

Attendance is free to TALE Members, whom comprise of companies across the transport, manufacturing, engineering and service sectors all engaged in the logistics business.  The workshops share expertise on the efficient use of data to drive improvements, with a focus on practical examples and ways to establish action plans to enable growth and efficiency within the industries.

David Adlington, a consultant specialising in business growth will deliver the first new Operations & Processes Workshop on 2 July 2019. It will be held at the IKON Academy in Ipswich (pictured above on a frosty day).

David has started by posing a numbers of questions for managers keen to improve their business systems:

What data do you collect within your business? What data should you be collecting? How can you unlock the knowledge and insight contained within your business data to understand and optimise your operations and processes?

"We will look at the importance of using data to understand your business performance and forecast the future.  We will focus on identifying what needs to change to maximise the effectiveness of the critical processes that run your business, and drive profitability and business growth"

The newly published schedule sees the return of two successful sessions:

Cyber Security, led by Dr Özgür Kafalı and Dr Jason R.C. Nurse – both Lecturers for the School of Computing at University of Kent, runs 11 June 2019

At a time when numbers of man-made attacks on the supply chain are increasing this session will outline the risks to business and provide solutions to protect your systems and critical data.

Customer Insights, presented by Professor Paurav Shulka (pictured below) will be held on 27 June 2019

Collection and analysis of client data can result in greater customer loyalty, more efficient systems and provide the vital market intelligence to launch a new product or service

To book a place or read the full briefs of the half day sessions visit the TALE website:

TALE Events